having a problem with the client email plugin, it doesn’t appear to be sending mails. to test it, i setup a new "test client" with another of my email addresses as the contact and i tried to send an invoice to this. doesn’t appear to be sending, not in spam etc..the "send a copy to me" option appears to be working fine though

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having a problem with the client email plugin, it doesn’t appear to be sending mails. to test it, i setup a new “test client” with another of my email addresses as the contact and i tried to send an invoice to this. doesn’t appear to be sending, not in spam etc..the “send a copy to me” option appears to be working fine though

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Peter Connor ⋅ Staff August 15, 2016
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and your invoice was used as client 

#answer-3917
  1. Peter Connor August 15, 2016
    The client and copy me are the same engine. If our email engine died we'd know about it. We send 1,000's a day.
  2. japaneseperformance August 15, 2016
    i'm not saying its dead but there is no option to test setting that i can see where server setting are entered
  3. Peter Connor August 15, 2016
    Hi the server settings for email are in the Cog/Email Preferences
    To test the email function you need to send an invoice, but you can just resend the same one.
    If you're having a problem with sending invoices it's either.
    the settings your using
    the address you're sending too
    Invoice's shouldn't hit any spam filter, but we don't control them so good to check.
    Thanks
    Pete

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