Hi Guys, I just downloaded your app and when logging in to my account on my iphone it says ‘Alert login failed’ and I don’t know why as my password seems to be correct.

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Hi Guys, I just downloaded your app and when logging in to my account on my iphone it says ‘Alert login failed’ and I don’t know why as my password seems to be correct.

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Peter Connor ⋅ Staff May 8, 2016
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Hi,
We’ve updated our security in accordance with Apple. 
Apple have identified a bug which they’re fixing, here is a work around for your receipts http://goo.gl/8bnfHR 
We’re currently working on a new version of our app to be released very soon. 
Sorry for the issues but it’s a bit out of our control. We’ll let you know when the new app is released. 
Thanks Pete

#answer-3281
  1. barryjoh May 8, 2016
    Fully understandable! thanks for your fast reply
  2. barryjoh May 8, 2016
    Would that explain why it wouldn't let me sign in to the app at all?
  3. Peter Connor May 8, 2016
    Yep. Sorry man our hands are kind of tied. We've been working on a v2 for the past 6mts. So it should be due soon, very different to the current app and what's on the market. I'll let you know when it's released.
    Pete
  4. barryjoh May 8, 2016
    Awesome- thanks.

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