Hi Guys, we have our extranet app that needs to link to the customers on your side. How best can we do this? (technical is fine for us!)

Hi Guys, we have our extranet app that needs to link to the customers on your side. How best can we do this? (technical is fine for us!)

  1. A new customer starts at our side in our extranet, then once they pay a bill we create them at your side.

1 answer

Peter Connor Staff November 14, 2015
Public

Hi. I’m not sure what you mean. As in the extra net needs to see the customers in Bullet?

#answer-2180
  1. Ok a Use case to help demonstrate would be:
    1. A new contact in extra is created.
    2. They pay for service on Extra.
    3. Upon Payment we contact BHQ with new customer creation and new invoice and payment at once.
    4 We are happy with this
  2. However if we have raised invoices against a customer already in BHQ and want to link them to this new account in Extra
  3. Peter Connor November 14, 2015
    So it works Extra to Bullet and now you want to go Bullet to Extra?
  4. How are you customers solving this one?
  5. Peter Connor November 14, 2015
    When you create an Invoice using the API, the response will have a clientId field in it. You can use this ID to get information on the Client using the API for clients.
    Have a look at the Create call for Invoices (https://www.bullethq.com/api-ireland/v1/invoices) to see an example of how the client id is returned when you create an invoice.
    Getting/Updating information about the client can be done using this id, see the APIs at https://www.bullethq.com/api-ireland/v1/clients
  6. Cheers John. So you can re link a BHQ invoice to another BHQ Customer?
  7. Peter Connor November 14, 2015
    Yes - You can use the invoice update API and set a different clientName/clientId for the Invoice. But this will remove the link between the previous client and the invoice - an invoice can only be linked to a single client.

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