Hi Guys We loaded a load of receipts onto the app but when we go to upload it we get an error at 94%. We tried rebooting the phone and different networks (wifi/cellular). Is there known issue with the upload or is it a hardware issue our end? Regards Adrian

Hi Guys
We loaded a load of receipts onto the app but when we go to upload it we get an error at 94%. We tried rebooting the phone and different networks (wifi/cellular). Is there known issue with the upload or is it a hardware issue our end?
Regards
Adrian

1 answer

Peter Connor Staff April 10, 2016
Public

Hi,
We’ve updated our security in accordance with Apple. 
Apple have identified a bug which they’re fixing, here is a work around for your receipts http://goo.gl/8bnfHR 
We’re currently working on a new version of our app to be released very soon. 
Sorry for the issues but it’s a bit out of our control. We’ll let you know when the new app is released. 
Thanks Pete

#answer-3137
  1. adriank April 10, 2016
    Hi Pete
    No problem, we've had encounters with Apple also, I feel your pain!
    We might just wait for the fix as there is no immediate hurt on completing this.
    kind regards
    Adrian

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