Hi, I am having problems with the bank reconciliation. It keeps telling me that the total of selected items does not match total of Bank Transaction even though they do match. To the cent?

Hi, I am having problems with the bank reconciliation. It keeps telling me that the total of selected items does not match total of Bank Transaction even though they do match. To the cent?

1 answer

Peter Connor Staff February 10, 2017
Public

Hi can you send me a screen shot

#answer-4785
  1. It's doing this for all of them :(
  2. I've hit 'auto adjust' but it just tells me the adjustment must be within 1.00
  3. Peter Connor February 10, 2017
    The 1€ is set by revenue.
  4. Yes but the amounts match exactly.
  5. Peter Connor February 10, 2017
    All the fonacab?
  6. All the payments
  7. Peter Connor February 10, 2017
    Are these all GBP bills.
  8. No Euro
  9. Peter Connor February 10, 2017
    Ok I'll have a look and get back to you.
  10. ok thanks
  11. Will I leave it for the night and come back tomorrow evening or will I hang on this evening?
  12. Peter Connor February 10, 2017
    Sorry. I'll have a look at it tomorrow morning.
  13. Peter Connor February 10, 2017
    Hi
    I had a look at this, I can see the issue you're having - we're investigating it for you now.
    Thanks Pete
  14. Thanks Pete
  15. Peter Connor February 10, 2017
    Hi. So John has come back. The figures are have a minus in front of them -€184.
    They shouldn't have a minus. Delete the import and fix the data your importing.
    Thanks Pete.

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