Hi. I have noticed two payments on our bank statement made to you in December and January but I don’t have the invoices for these. Where can I access them? Antoinette.

Hi. I have noticed two payments on our bank statement made to you in December and January but I don’t have the invoices for these. Where can I access them? Antoinette.

1 answer

Peter Connor Staff February 4, 2016
Public

Hi Antoinette,
All accounts get invoices. Check your junk/spam folder they’re probably there. 
Let me know. 
Pete

#answer-2638
  1. djdbuildingcon February 4, 2016
    Hi, I've checked the spam and there is nothing there.
  2. Peter Connor February 4, 2016
    Hi,
    Ok, I'll pass this onto the tech team to investigate for you and we'll get those invoices generated for you again today.

    Thanks
    Pete
  3. djdbuildingcon February 4, 2016
    Thanks. It is Glanadh Cleaning Ltd.
  4. Peter Connor February 4, 2016
    Great - we're on it.
  5. Peter Connor February 4, 2016
    Hi,
    So you can get your invoices from here. Just go to Settings > Account Details.
    We've not errors in our invoicing system so you might have turned off the email notifications you get from us. You can change that in Settings also.
    Hope that helps.
  6. djdbuildingcon February 4, 2016
    Great thanks.

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