Hi im having trouble sending invoice out they are not sending?

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Hi im having trouble sending invoice out they are not sending?

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Peter Connor ⋅ Staff June 28, 2016
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Hi. Are you using Bullet default or are you using your own email?

#answer-3674
  1. infojit June 28, 2016
    not sure
  2. infojit June 28, 2016
    own email
  3. infojit June 28, 2016
    this is my second bullet account
  4. infojit June 28, 2016
    we are switching over to a new account
  5. Peter Connor June 28, 2016
    Ok it's probably your email settings are wrong. You'll need to contact your hosting company and ask them for the setting.
  6. Peter Connor June 28, 2016
    Our mail servers are working.
  7. infojit June 28, 2016
    its working in the other account though
  8. infojit June 28, 2016
    can you have the same email address for two accounts
  9. Peter Connor June 28, 2016
    So that shows you the bullet side is working. Your hosting company will have the info. Just click on settings/email and said the hosting comp for the info needed for the fields.
  10. Peter Connor June 28, 2016
    Are you a sole trader or limited company.
  11. infojit June 28, 2016
    we are now ltd we were sole on the other account
  12. infojit June 28, 2016
    ok ill try that
  13. Peter Connor June 28, 2016
    Ok you can't mix those two.
  14. Peter Connor June 28, 2016
    But you can change the older accounts email to use the old email on the new account.
    Follow these steps:
    Add the multi user app
    Add your new email address
    Make new email address admin
    Logout
    Login as new email address
    Open multi user app
    Delete your old email address
    Uninstall the multi user app.
    ​Pete
  15. infojit June 28, 2016
    Nice one

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