Hi Pete, the Bullet logo, instead of our own; is appearing on our invoices. Please advise.

Hi Pete, the Bullet logo, instead of our own; is appearing on our invoices. Please advise.

1 answer

Peter Connor Staff December 6, 2016
Public

Hi, 
You just need to change it to your logo, you can do that in Invoice, Invoice Settings. 
Thanks Pete

#answer-4545
  1. Thanks Pete, got that sorted. The logo seemed to fall off when I experimented with creating a new invoice template. Right now I can't seem to get the email invoice feature to work. I created a test client (Sara Test) to troubleshoot this. please advise.
  2. Peter Connor December 6, 2016
    Hi,
    We send 1,000's of invoices a day so have tests running on that service all the time. We're currently not seeing any errors on our system.
    Try the following.
    Check with your hoster that there isn't any issues.
    Check your settings on Bullet to insure they're right, your hoster should approve them.
    If you're still having issues then remove your own hosting settings till the issue is resolved with your hoster. You can still send invoices via Bullet's address.
    Cheers
    Pete
  3. Thanks Pete, just needed to update our password.
  4. It's working now

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