HI Peter, saying Access dened under Alphapaymetnscloud com? Can you confim what I need to do please?

HI Peter, saying Access dened under Alphapaymetnscloud com? Can you confim what I need to do please?

1 answer

Peter Connor Staff December 4, 2016
Public

Hi Val,
All the setting for multi user mode are in the setting menu, click the cog on the top right. It’s probably someone has given you limited access. 
Let me know how you get on. 
Pete

#answer-4525
  1. Valerie9 December 4, 2016
    it's only giving me access to the Irish cos. Wonder is this related to payment on the card?
  2. Peter Connor December 4, 2016
    Ok, so to flip between two companies you need to have multi user mode setup (as you're giving yourself access to multiple companies).
    It might be card related, if you click multi user more you'll get told by Bullet and be prompted to update or enter your card.
    Hope that helps Pete

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