Hi there, I have been trying to upload my receipts on my iphone app but it keeps coming up saying "network error" – it’s not a wifi problem as the internet is working fine on the phone for everything else – are there settings I need to change to upload?

Hi there, I have been trying to upload my receipts on my iphone app but it keeps coming up saying “network error” – it’s not a wifi problem as the internet is working fine on the phone for everything else – are there settings I need to change to upload?

1 answer

Peter Connor Staff May 9, 2016
Public

Hi,
We’ve updated our security in accordance with Apple.
Apple have identified a bug which they’re fixing, here is a work around for your receipts http://goo.gl/8bnfHR
We’re currently working on a new version of our app to be released very soon.
Sorry for the issues but it’s a bit out of our control. We’ll let you know when the new app is released.
Thanks Pete

#answer-3359
  1. infoshowpr May 9, 2016
    Ah ok, thanks Peter I'll try that workaround - the GIFs not working though and neither is the 'this' link, just to let you know.
  2. Peter Connor May 9, 2016
    Hmm, here is the full link https://www.bullethq.com/community/question/how-to-upload-receipts-with-receipts-app-installed/
    Also just click the broken giff a couple of times and it will work. I'll look into it for you.

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