i have had an ongoing issue with the tax for one of my employees, he is paying a huge a mount of tax on a small wage, i have been in contact with revenue and had a number of updated p2c files however each time his tax is calculated incorrectly. I was in contact again this morning and confirmed his tax details and revenue have stated the issue is on this end???

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i have had an ongoing issue with the tax for one of my employees, he is paying a huge a mount of tax on a small wage, i have been in contact with revenue and had a number of updated p2c files however each time his tax is calculated incorrectly. I was in contact again this morning and confirmed his tax details and revenue have stated the issue is on this end???

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Peter Connor ⋅ Staff August 14, 2016
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So you used the P2C file to create his wage?
And Revenue said it was correct on their end?

#answer-3835
  1. Peter Connor August 14, 2016
    Which employee is this for Robbie?
  2. robbiefrank2 August 14, 2016
    yes that's correct, the only thing i can see is that there appears to be two sections for his tax credits, first for from the time he joined us to the end of the year which are 0 and the second section which is for the full year in 2016 which has his correct tax credits, the employee is david hynes
  3. robbiefrank2 August 14, 2016
    would you like a copy of the p2c file?
  4. Peter Connor August 14, 2016
    Yes, can you send us a copy of the P2C file
  5. Peter Connor August 14, 2016
    The P2C file states that David's tax details are from 1st January, so the tax details you previously entered for 11 May to 31 Dec, 2016 are invalid (and because the date is later, these incorrect tax details are overriding the P2C tax details). If you believe that the tax details that you previously entered for 11 May to 31 Dec, 2016 are incorrect, you should delete them (edit the employee, click the lock icon beside the 11 May to 31 Dec, 2016 tax details, and then click the delete button). Any wages you then enter for David for 2016 will use the P2C tax details from now on.

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