I never applied these payments against this invoice, any idea what has gone wrong?

I never applied these payments against this invoice, any idea what has gone wrong?

1 answer

Peter Connor Staff December 6, 2016
Public

So your trying to delete a payment for an invoice. But, you’ve already paid the Vat on that invoice. Therefore if you change it you need to change your vat return

#answer-4603
  1. Peter Connor December 6, 2016
    Have you submitted the vat for that period?
  2. I never applied these payments against this invoice.
  3. They were received last year and this was an invoice that was issued this year.
  4. Peter Connor December 6, 2016
    Ok. There is zero logic or software to auto pay items.
  5. Bug?
  6. Peter Connor December 6, 2016
    Maybe you did it by accident when reconciling.
  7. Peter Connor December 6, 2016
    No bug.
  8. How can you do it by reconciling?
  9. Peter Connor December 6, 2016
    We'll reconciling means your marking items as paid.
  10. Yes but you can't reconcile part of an invoice..
  11. The match has to be within cents.
  12. Peter Connor December 6, 2016
    Yep. You can part pay bills etc.
  13. Are you talking about doing a bank rec?
  14. Or "I got paid"
  15. That invoice was generate don the 13th of August and the full amount was due.
  16. Peter Connor December 6, 2016
    If the invoice has a payment against it someone made that payment in Bullet. We've no software to do that at all we can't make those calls cause it impacts so much of the product.
    If you've submitted that tax return then you should talk to your accountant. They might say to leave it. If not you'll need to resubmit a VAT adjustment and manually adjust Bullet - we've no work flows for that.
    If you haven't submitted the vat return. Then click tax the vat return for that period. On the right click unpaid, delete the payment on the invoice and remark paid on the tax return.
  17. Can we pull the logs and see when it happened?
  18. This sequence is not possible.....
  19. And this account was clean
  20. Peter Connor December 6, 2016
    The logs just tell you what you can see. That's all.
  21. Yes but you can see the date stamp on those payments internally I am sure as to when that transaction actually was carried out
  22. Bad punctuation
  23. You will be able to see the actual date the payment was allocated not the accounting date that I can see.
  24. These 1236.15 payments would have been allocated last year against invoices for this amount.
  25. Maybe the accountant was digging around.
  26. And maybe because those payment amounts are all the same they got them in the wrong order.
  27. Peter Connor December 6, 2016
    I'm not sure what benefit you'll get from that but I can ask.
    It is absolutely impossible for Bullet to make a payment. There is no software written for that task.
    Talk to your accountant about the above and let me know.
  28. Peter Connor December 6, 2016
    It's usually always human error Shane. But, nobody likes to hear that
  29. Yeah I know, but this is just particularly odd. I'd love if you could see the date stamp on when those payments were allocated for me please so I can try to get to the bottom of it.
  30. Accounts were all reconciled for last year and the invoice it was paid against was only generated in August which is why it makes no sense but as you say not impossible they did it for some reason.
  31. Peter Connor December 6, 2016
    Cool. Will do.
  32. Appreciate it, thank you.
  33. Your transaction log should have it somewhere :)
  34. Any joy diggin this out please?
  35. Peter Connor December 6, 2016
    Hi Shane,

    I was told the date on 'Payments You've Received', is the system date of payment. There is no difference.

    Thanks
  36. There is I can make a payment on a day and the day i set as the payment is not the day I carry out the action....
  37. Are there no logs?
  38. Peter Connor December 6, 2016
    Nope.

    Sorry about that.
  39. okay

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