I now want to change the login details from Liz Doyle to Joe Clinton how do i do this?

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I now want to change the login details from Liz Doyle to Joe Clinton how do i do this?

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Peter Connor ⋅ Staff January 9, 2016
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Have you got the U and P for the account?

#answer-2420
  1. liz1 January 9, 2016
    U and P ?
  2. Peter Connor January 9, 2016
    User name and password.
    You're in the invoice page so you must be logged into the app. You can just click this link and then add Brendan.
    Just click this then add Brendans Email. Let me know how you get on. Which company is it for?
  3. liz1 January 9, 2016
    I dont need that app for the moment.What i amtrying to do is change my username and password that has been preset thats all
  4. liz1 January 9, 2016
    Its lizdxxx@mail.com dont know what herpassword is
  5. Peter Connor January 9, 2016
    you were talking about adding Brendan though.
  6. Peter Connor January 9, 2016
    Ok, you can reset the password you can click on the 'Cog' in the top nav and then you'll see the 'Change Password', link on the right.
  7. liz1 January 9, 2016
    I know i was.Park that for the momen please,i need have my own login now
  8. Peter Connor January 9, 2016
    To change the email you'll have to do the following, it's locked to your account.
    Follow these steps:
    Add the multi user app
    Add your new email address
    Make new email address admin
    Logout
    Login as new email address
    Open multi user app
    Delete your old email address
    Uninstall the multi user app
    Hope that helps

    Pete
  9. Peter Connor January 9, 2016
    Ok just follow the above steps and you'll be able to change the email associated with that account.
  10. liz1 January 9, 2016
    Liz doyle set up her own login details to work Bullet for Clinton Foods Ltd after my daughter set up her own name on it initially i.e. she took over from Fiona.A lot of errors have been made on these accounts.
  11. liz1 January 9, 2016
    I am now trying to correct these errors.and what i need to do now is have my own login details for my own company without having to pay for it.
  12. Peter Connor January 9, 2016
    Ok. Do the above details make sense.
  13. liz1 January 9, 2016
    Fiona didnt have to pay for it
  14. liz1 January 9, 2016
    Neither did Liz
  15. liz1 January 9, 2016
    Why should i now have to??
  16. liz1 January 9, 2016
    I am not trying to add an agent
  17. Peter Connor January 9, 2016
    1) If you want to change the email on the account follow the instructions above. 2) If you want I add Brendan add the app and then Brendan. 3) If you want to change the password. Click 'cog' and 'reset password'. All your questions are answered there. Thanks.
  18. liz1 January 9, 2016
    I need Liz taken off and my name substituted as the operator of Clinton Foods ltd.She has a bernese Dog club on this as well that i was not aware of.I need this taken off
  19. Peter Connor January 9, 2016
    Hi same steps. Add the multi user app Add your new email address Make new email address admin Logout Login as new email address Open multi user app Delete your old email address Uninstall the multi user app I'll have a look at the dog club in the morning.
  20. liz1 January 9, 2016
    Peter,Do you see the point i am making.I now have to pay to use this package.It was free when Fiona set it up for me.
  21. liz1 January 9, 2016
    I am now correcting errors all over the place by a previous person working for me on this package that Fiona found for me by the way and to do so i now have to pay for it.
  22. liz1 January 9, 2016
    Ok i see now you have arranged it.
  23. Peter Connor January 9, 2016
    What are you paying for?
  24. liz1 January 9, 2016
    My head is going to melt here
  25. liz1 January 9, 2016
    I got ur message ref above i see now i dont...thanks
  26. liz1 January 9, 2016
    Only saw install Multy user App.....saw red immeediatly.
  27. liz1 January 9, 2016
    Missed the Uninstall bit
  28. Peter Connor January 9, 2016
    Ok. Well just follow those steps and it will change the user name. I'll look at the disconnecting the other company in the am.
  29. liz1 January 9, 2016
    Thank you for that
  30. Peter Connor January 9, 2016
    Ok.

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