we added an account but can not see it in the drop down menu when we try to pay an invoice

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Added an account but can not see it in the drop down – Free Online Small Business Accounting Software Questions & Answers

  1. Peter Connor June 5, 2014
    Hi Denis,

    Pete here, can you upload a sheet shot or share with http://tinygrab.com/ or something simular. Thanks Denis.

    Pete
  2. Denis Coleman June 5, 2014
    http://grab.by/xv6w I think I've done it right !!!
  3. Peter Connor June 5, 2014
    Hi Denis,

    So you added an account category in the chart of accounts and now you can't see it in Money Out > Bill Expense?

    Can you give me the email your account is setup under and the name of the account you created please and we'll look into it for you.

    Cheers

    Pete
  4. Denis Coleman June 5, 2014
    denis@workcompass.com and the account is grant repayable
  5. Peter Connor June 5, 2014
    Cool - We'll look into this for you now. Did you see our Grants section? https://accounts-app.bullethq.com/loans/pickType.page

    I'll be back to you soon. ^Pete

1 answer

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Peter Connor ⋅ Staff June 5, 2014
Public

Hi Dennis, 
That grant account is added by default when you setup Bullet it is not meant to be visible as a category for Bills. 
We created a loans workflow to handle grants, if you follow that you’ll see a payments option in there. 

#answer-553

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