when i press the return button my question ends sorry.We have our own docket books with each docket numbered.We have the following issues when entering an invoice on this system.Firstly we have to delete your number and put in our own.If we dont your number appears on the statement to the customer and he says he does not have such a number.I had somebody entering our dockets on your system and all the dockets on all the customer statements had your numbers and not ours so they all had to be re done.Our fault….but why do we have to delete your number first to put our docket number in.Also why is your date in ……it has to be deleted every time and our correct docket date entered.In our particular case all we need on the invoice for statement purposes is the customer name and the total money that is it.To get to that on this system you have to make a lot of deletions and put in e.g p for product.We have no vat so every time we have to alter the vat box.If an error is made at any stage you are not stopped immediatly.It waits until the end of the whole procedure to tell you the invoice entry is not being accepted and you have to re do the whole thing again from start to finish.

when i press the return button my question ends sorry.We have our own docket books with each docket numbered.We have the following issues when entering an invoice on this system.Firstly we have to delete your number and put in our own.If we dont your number appears on the statement to the customer and he says he does not have such a number.I had somebody entering our dockets on your system and all the dockets on all the customer statements had your numbers and not ours so they all had to be re done.Our fault….but why do we have to delete your number first to put our docket number in.Also why is your date in ……it has to be deleted every time and our correct docket date entered.In our particular case all we need on the invoice for statement purposes is the customer name and the total money that is it.To get to that on this system you have to make a lot of deletions and put in e.g p for product.We have no vat so every time we have to alter the vat box.If an error is made at any stage you are not stopped immediatly.It waits until the end of the whole procedure to tell you the invoice entry is not being accepted and you have to re do the whole thing again from start to finish.

1 answer

Peter Connor Staff December 19, 2015
Public

Hi. I’m just reading your comments.
You can use your own invoice number. Bullet will just increment it by one. We don’t force you to use our number.
We can do it another way because we’d need to build a huge system to understand every numbering system in the world.
I don’t understand “date in…” Maybe you can explain that more.
Your trying to make the invoices something there not. They’re invoices not dockets. Everything we put on the invoice is a legal requirement.
If your getting VAT fields then you registered for the wrong account, the VAT account.
The system can only tell if the information is right when you tell it your finished entering it. There is no fix for this.
Hope I answered everything. It sounds to be like your just looking for a docket system. Maybe excel would be better.
Let me know if I can help again.

#answer-2341
  1. Your answer keeps jumping about here.Hard to read.Every invoice has a date...our date.i have to cancel your date to put our date in that is what i am saying.If you are entering invoices daily like today thats ok provided those invoices relate to today and not someday last week.If its a date other than today your date has to be changed every time.Not sure what you mean by the vat issues i am talking all the time about invoices here and the timeit takes to input a customer name and a total that has no vat.A lot of ticking,deleting and substituting has to take place.I was just wondering if you could pre enter default settings so you would not have to do tthis every time.As regards our invoice numbers i must be doing something wrong here because every time i have to delete your invoice number before i can enter mine and all my numbers are sequential obviously but they dont go up by 1 every time for me
  2. my screen is jumping about here.May have to log off sorry about this
  3. Peter Connor December 19, 2015
    Hi Liz. There's no way of changing the dates.
    You can setup customers invoice lines. Or create an invoice and copy it.
  4. Liz not doing this any more Peter.Joe here i was talking to you today.You get the general drift of what i am saying.I dont mean to be knocking stuff,just making observations as i go along here
  5. I wouldnt have a clue right now how to set up customer invoice lines right now.What i am dealing with effectively is like an old fashioned duplicate book that has to be entered with just the customer name the invoice number the date and the total
  6. Peter Connor December 19, 2015
    Hi Joe. That's cool. We put this chat in to get his kind of feedback.
    Our invoice numbers increase by one. So you can use your own number but it will increase by one.
    We pick today's date when creating an invoice cause we don't know what other date to pick.
    There was a Q about Vat but I think I didn't get the Q, or I missed something.
    We can't change any of that.
  7. Peter Connor December 19, 2015
    Ah ok. So what's the connection with Bullet and the book or visa versa. Then I'll be able to help.
  8. If i forget to delete your number and, or date, the wrong number and date will appear on the customers statement as has happened and had all to be corrected hours later......as i say our fault for not realising that and double checking in the overview
  9. Peter Connor December 19, 2015
    Can you send me pic of two dockets and I'll see if we replicate it to make it easier.
  10. Peter Connor December 19, 2015
    Hi Joe, don't forget to send me those 2 dockets and I'll try and help.

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