hi i wants get help for generate P45 for our staff. I already terminate them but i cant view the p45. Could you call me 0872595179 or mail me

hi i wants get help for generate P45 for our staff. I already terminate them but i cant view the p45. Could you call me 0872595179 or mail me

1 answer

Peter Connor Staff February 15, 2016
Public

Hi, did you just terminate them?

#answer-2773
  1. accountsfas February 15, 2016
    yes i did teminate them
  2. Peter Connor February 15, 2016
    Cool, you'll be able to generate the P45 tonight at 12midnight tonight. We allow a cooling down period for termination, encase it was just a case of not laughing at the bosses jokes.
    Hope that helps.
    Pete
  3. accountsfas February 15, 2016
    sorry i do not understand
  4. Peter Connor February 15, 2016
    When we allowed people to generate P45's after termination there were a number of companies who then wanted to reverse that termination.
    So we allow for a cooling down period incase you want to change your mind.
    You'll be able to generate a p45 at midnight tonight when the system rolls over into tomorrow. Does that make sense?
  5. accountsfas February 15, 2016
    but i have this problem since last week
    can i call you
    please give contact details
  6. Peter Connor February 15, 2016
    Ok that's why I asked if you'd just terminated them.
    We don't support phone support. Can you give me the name of the employee and I'll have a look now for you.
  7. accountsfas February 15, 2016
    rita vallance
  8. Peter Connor February 15, 2016
    I'll have a look now for you.
  9. accountsfas February 15, 2016
    thanks
  10. Peter Connor February 15, 2016
    Hi,

    Here is Rita's P45 it downloaded straight away for me, when you upload it to ROS they'll create the form for you.
    Here his how I did it.
    Thanks

    Pete
  11. accountsfas February 15, 2016
    hi peter i did same method as per the video but when its downloaded its goes to Adobe reader file and its showing that this document not supported to view the files.
  12. Peter Connor February 15, 2016
    Downloaded from ROS or Bullet?
  13. accountsfas February 15, 2016
    bullet
  14. Peter Connor February 15, 2016
    Did you read the message from Bullet and myself above?
  15. accountsfas February 15, 2016
    yes
  16. Peter Connor February 15, 2016
    So did you load the file into ROS?
  17. accountsfas February 15, 2016
    i cant download file from bullet because after i select the employee its starts to download to adobe reader and its saying that this file its not supported
  18. accountsfas February 15, 2016
    i think the setting have a problem
  19. Peter Connor February 15, 2016
    Well it will just download a file it's only when you open it should you get that error.
    You just need to cancel that and upload the file to ROS. I attached the file there.
    Thanks Pete
  20. accountsfas February 15, 2016
    which file that you attached?
  21. accountsfas February 15, 2016
    even i cant download the file that you attached earlier
  22. Peter Connor February 15, 2016
    Then you need to talk to local IT. This isn't a Bullet issue I'm afraid.
    The file is attached to this message
    "Hi,

    Here is Rita's P45 it downloaded straight away for me, when you upload it to ROS they'll create the form for you. ..."
    Thanks Pete
  23. accountsfas February 15, 2016
    we dont have it person here
  24. accountsfas February 15, 2016
    can you help me please
  25. Peter Connor February 15, 2016
    No I can't. There is nothing I can do from here. I'm sorry.

    The file is attached you just need to download it and then upload it to ROS. Don't try and open it or double click it.
  26. accountsfas February 15, 2016
    ok thanks very much

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