Hi, is there a bug when creating Estimates? I can’t seem to create one

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Hi, is there a bug when creating Estimates? I can’t seem to create one

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Peter Connor ⋅ Staff October 6, 2015
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Hi Stephen,
Just hit the Cmd + R keys, to refresh the software. We did a big release and your machine might be cashing old screens. 
Do it a couple of times and everything should work. 

Pete

#answer-1858
  1. Stephen October 6, 2015
    Hi Pete, Should I delete my cache/
  2. Peter Connor October 6, 2015
    No, you don't need to do that just refresh it a good couple of times to flush out the old software.
  3. Stephen October 6, 2015
    It's still not working - refreshed 12 times. Every time I press review it loads and stays on the same page?
  4. Peter Connor October 6, 2015
    Hmm, I'll have a look at your account. What email do you use stephen@onjobbio.com?
  5. Stephen October 6, 2015
    jenna@jobbio.com I use the account on behalf of stephen. Could you get back to me on my email if that's ok?
  6. Peter Connor October 6, 2015
    Hi, When you close the chat it will go to your email. You respond from within that mail, if you like or this convo will still be in your help chat in bullet.
    I'll check it for you now, but I'm 100% sure it's working outside, but lets check.
    Talk later when you're back.

    Pete
  7. Peter Connor October 6, 2015
    Louise Miller here is the link http://screencast.com/t/R10Jak1YIj
  8. Peter Connor October 6, 2015
    Hi Stephen, Jenna,
    It looks like some of the clients names were copied from a website, when that happens you can copy "special characters", and they can cause problems with the preview.

    We've cleaned it up for you now.

    Thanks Pete.

    Let me know how you find the new look.

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