Hi John, Peter & Louise,I’m having trouble emailing an invoice from Bullet. My client hasn’t received it or the option to pay by Stripe and I am not recieving a copy even though I have clicked the option to send a copy to me as well? My client has a gmail account so I don’t know why there would be an issue but I have a new ".media" domain extension which might be causing difficulty?Can you please let me know if you are having an difficulty with this or if it can be fixed?

Hi John, Peter & Louise,I’m having trouble emailing an invoice from Bullet. My client hasn’t received it or the option to pay by Stripe and I am not receiving a copy even though I have clicked the option to send a copy to me as well? My client has a gmail account so I don’t know why there would be an issue but I have a new “.media” domain extension which might be causing difficulty?Can you please let me know if you are having an difficulty with this or if it can be fixed?

  1. Peter Connor November 14, 2015
    Hi Dave. We pump out about 30-90,000 invoices a month and have clients like Adverts.ie
    So we never have a problem with invoices. We use mail chimps business engine mandril.
    We're currently carrying a delivery rate of over 98%
    Have you checked your mail server?

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