Hi Guys We loaded a load of receipts onto the app but when we go to upload it we get an error at 94%. We tried rebooting the phone and different networks (wifi/cellular). Is there known issue with the upload or is it a hardware issue our end? Regards Adrian

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Hi Guys
We loaded a load of receipts onto the app but when we go to upload it we get an error at 94%. We tried rebooting the phone and different networks (wifi/cellular). Is there known issue with the upload or is it a hardware issue our end?
Regards
Adrian

1 answer

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Peter Connor ⋅ Staff May 23, 2016
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Hi,
We’ve updated our security in accordance with Apple. 
Apple have identified a bug which they’re fixing, here is a work around for your receipts http://goo.gl/8bnfHR 
We’re currently working on a new version of our app to be released very soon. 
Sorry for the issues but it’s a bit out of our control. We’ll let you know when the new app is released. 
Thanks Pete

#answer-3387
  1. adrian23 May 23, 2016
    Hi Pete
    No problem, we've had encounters with Apple also, I feel your pain!
    We might just wait for the fix as there is no immediate hurt on completing this.
    kind regards
    Adrian
  2. adrian23 May 23, 2016
    HI Pete
    Do you have any update on the existing App working again, we have loads of receipts and expenses to load and I'm anxious to clear them off.
    Cheers
    Adrian

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