Hey guys, a quick note, I have received 2 payments in the last week that never registered on here.Both were paid via stripe (by clicking on link in the invoice), and neither are recurring invoices. why?

Hey guys, a quick note, I have received 2 payments in the last week that never registered on here.Both were paid via stripe (by clicking on link in the invoice), and neither are recurring invoices. why?

1 answer

Peter Connor Staff May 7, 2016
Public

Hi Janet

#answer-3208
  1. janetux May 7, 2016
    Just to let you know
  2. Peter Connor May 7, 2016
    Thanks for letting us know. We'll investigate this and let you know why this happened
  3. janetux May 7, 2016
    Cool thanks
  4. Peter Connor May 7, 2016
    Sometimes this can happen if there's a mismatch in currencies between the account your using in Bullet, and the account setup in stripe. We'll investigate and let you know.
  5. janetux May 7, 2016
    Ah cool. Well then that could be it. Both were from the UK.

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