Hi. I can’t seem to generate a P60 for one employee. (Me). I had incorrect/duplicate tax details in and I deleted them but still not working. Thanks.
Hi. I can’t seem to generate a P60 for one employee. (Me). I had incorrect/duplicate tax details in and I deleted them but still not working. Thanks.
I'll have a look at your account and see if it's a Bullet error, if it's that we'll fix it asap.
We don't investigate manual errors cause it's always human error, your accountant can locate the errors for you :)
Don't do anything yet just let me look at your account.
Thanks Pete
So it's saying "Note that P60s are not available until the year has ended, so you cannot yet generate a P60 for this year. Only years for which the employee has tax details entered will appear".
For the previous year you have 'No' selected.
Please don't update the software will I'm checking it. Just wait till we're looking at it.
Thanks
I think it might be down to your start date, but I've passed it onto our payroll person. The software is pretty well tested so I suspect there is a payroll rule it's keeping to.
Either way we'll get an answer, you can use the accounts product but please don't update the employee information till we've an answer for you.
I'd advise post issue to use the P2C file - we've yet to see manual create not be an issue for people. Better to get it fixed now then a large tax bill at the end of the year.
Hope that helps and we'll be back soon.
We've had a look. So it seems the system is confused because of the gap between your start date 20 June, 2016 and your tax start date 01 July 2016.