Hi, I have a technical problem, you might know a workaround.

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Hi, I have a technical problem, you might know a workaround.

  1. info34 January 10, 2016
    Situation:
    - I create a website where the client is on Back To Work Allowance and gets grant from the Department of Social Protection
    - I have to create an invoice to the Department of Social Protection but the client pays part of it
    - I have to record the client's payment on the invoice and it has to be visible on the invoice that I sent to the DSP
  2. info34 January 10, 2016
    I guess the only way is to enter the payment as it comes from the DSP because the system only finds invoices for the payment if the name matches

1 answer

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Peter Connor ⋅ Staff January 10, 2016
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So you’re getting two payments for the one invoice. Just create the invoice and mark the two separate payments against it. Bullet will try to match the invoice but if it can’t it will give you a list of outstanding invoices. 
Just note sometimes when you’re dealing with the Government you have to pay the VAT upfront. This is called Withholding Tax, if you haven’t been asked to invoice like this then you can probably ignore it. 

#answer-2488
  1. info34 January 10, 2016
    Thank you for the advise.
    I asked you about workaround because when I enter a payment and enter a customer name who doesn't have any outstanding invoice, I don't get a list of outstanding invoices.
    I rather get an error message that I haven't selected any invoice for the payment.
  2. Peter Connor January 10, 2016
    Might be easier to just create two separate invoices so
  3. Peter Connor January 10, 2016
    It doesn't really matter once it's matches.

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