Hi, I sent an invite to other user. They received the email but there was no link in the email to click on – i.e. no "Sign In to Bullet" button, it was just some plain text. button was missing?

Hi, I sent an invite to other user. They received the email but there was no link in the email to click on – i.e. no “Sign In to Bullet” button, it was just some plain text. button was missing?

1 answer

Peter Connor Staff August 14, 2016
Public

Hmm. Ok let me have a look at your account. 

#answer-3798
  1. Peter Connor August 14, 2016
    Ok I see the bug. We'll have a look into this for you and let you know when it's fixed. Thanks for letting us know David.
  2. david.kivleha August 14, 2016
    no problem. I thought it might be that - I had enabled that app a few months back, used it for a while then deleted it and then re-enabled it just there, so maybe I confused bullet that way!
  3. david.kivleha August 14, 2016
    Am also having a secondary issue where the "Manage Users" option isn't there under my company name. Possibly related bug.
  4. Peter Connor August 14, 2016
    As you can't find "manage users'?
  5. david.kivleha August 14, 2016
    ya, so when I click on my company name in top nav bar I expected there to be a link to "Manage Users"? It's not there.
  6. Peter Connor August 14, 2016
    Hmm I just sent a test from your account see here http://recordit.co/zBgsvxdOe3
  7. david.kivleha August 14, 2016
    ah okay, the entire actions area on the right hand side is missing for me. Possibly because Im on work computer and there are some restrictions on it.
  8. david.kivleha August 14, 2016
    even though its odd the that everything else on site works fine. I guess I will check when I get home later.
  9. Peter Connor August 14, 2016
    Hmm that sounds weird they're just text links we never/rarely use java script. This chat is probably the only bit of javascript.
    Site works on pretty much any connected device.
    Well check out the email issue thought I see there isn't a link in the mail.
    Thanks for letting us know David.
    Pete
  10. david.kivleha August 14, 2016
    okay. thanks.
  11. Peter Connor August 14, 2016
    Hi. Sorry it wasn't a bug. That person must already have an account with Bullet.
    When they signup they'll see your company in the company drop down which is located in the top nav
  12. david.kivleha August 14, 2016
    Okay no problem. Might be an idea to add some text to the email invite in these cases? My accountant didnt know what to do. Maybe a link to login as opposed to sign up...
  13. Peter Connor August 14, 2016
    Good thinking David. I'll put that in tomorrow.
  14. david.kivleha August 14, 2016
    cool. thanks for quick reply.

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