Hi Pete, is there any way you can log in and see if our invoice settings are correct. It was working fine up to the time we were trying to alter notifications to csm accounts to stop so many email traffic coming back to csm accounts gmail.

Hi Pete, is there any way you can log in and see if our invoice settings are correct. It was working fine up to the time we were trying to alter notifications to csm accounts to stop so many email traffic coming back to csm accounts gmail.

1 answer

Peter Connor Staff February 10, 2017
Public

Hi. I don’t understand your question ?

#answer-4769
  1. would it be possible for you to look at our email preferences settings and see if we did something wrong ?
  2. Peter Connor February 10, 2017
    Ok. So invoices aren't sending. Is that the issue?
  3. yes not going to precipitants although being recorded as sent in History and comments
  4. Peter Connor February 10, 2017
    Ok. Did you follow the gmail instructions and add Bullet as a trusted app.
    I'd a user on this morning and I checked the email server everything was working fine
  5. Peter Connor February 10, 2017
    I've created a video about 20 min ago (http://recordit.co/ACwWtO4U2W).
    • You can see the invoice is being sent in the system.
    • You can see that my bullet account (gmail) received it.
    • You can see our delivery status is 'Excellent' from Mandril.
    We diliver all the receipts for Adverts.ie if our system failed they'd be all over it!
    Hope that helps Aileen -
    Pete
  6. Peter Connor February 10, 2017
    Sorry the bottom of the ticket got sent I'm on Mbl.
  7. Hi Pete, We can try that but how do we add bullet as a trusted app in gmail?
  8. Peter Connor February 10, 2017
    I don't actually. Just search for adding 3rd party apps on google!
  9. Peter Connor February 10, 2017
    Hi,
    Seems our support software is down.
    If you look at your email settings you'll see a link for gmail, here
    That link will tell you how to make secure.
    Pete

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