Hi, you recently tried to take a payment but it was declined. Can you tell me is this not direct debit?

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Hi, you recently tried to take a payment but it was declined. Can you tell me is this not direct debit?

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Peter Connor ⋅ Staff June 25, 2016
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Hi, 
I don’t understand your question. Bullet tried to bill you? We don’t use direct debit, we bill your credit card. 
Let me know and I’ll give you a better answer. 
Tks Pete

#answer-3563
  1. djdbuildingcontract June 25, 2016
    Okay. Yes I received an email from you saying payment was declined. Can you tell me what card details you have? Thanks.
  2. Peter Connor June 25, 2016
    Hi,
    Just click on Settings and Account Details. You'll see all the cards there and you'll be able to change them there too.

    Thanks
  3. djdbuildingcontract June 25, 2016
    Okay thanks.

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