How do I get access to historical VAT rates?

How do I get access to historical VAT rates, am entering some historical invoices (from 2012) and calculations are incorrect as based on current VAT rate.
BTW, starting to really like the system.
Thanks in advance, Dermot

1 answer

Peter Connor Staff February 18, 2014

Hi Lou, 
Thanks for getting in touch. The list of VAT rates will automatically change when you change the issue date of the invoice/bill you are entering, and will only show the valid rates for that date. We’ll take a look at your account and see if there’s something specific that might be causing problem with this. 

You may be having trouble if you’re using a really old browser – in that case, they will be an orange warning at the top telling you to upgrade (with a link to download the google chrome browser). 

  1. Thanks for the quick reply. I'm using IE11 but have Chrome and will try that instead.

    I might have found a related defect in that I am pasting the date into the date find and the field control seems easily confused. Have resorted to typing in the date values in DD MMM, YYYY and it accepts it but that might be preventing the VAT field in the line items from recognising the date change.

    Also, when typing into the date field, it seems to only accept the month with the first letter capitalised e.g. Jul instead of jul

    Anyway, the important one is the correct VAT rate being available, I'll try a different browser and try using the date picker and let you know how I get on.

  2. Peter Connor February 18, 2014
    Thanks for letting us know about those other input field issues - we'll look into it.
    On the VAT rate, it seems to be working okay on your account. Note that the 23% VAT rate has been in since the start of 2012 ( The 21% VAT rate is for 2011 backwards.
  3. Thanks for that. I was looking at invoices and was putting in ex-VAT amounts and values weren't matching, assumed VAT rate incorrect. Looks like user or invoice error of some form.

    Will check this side.

    Thanks again
  4. Peter Connor February 18, 2014
    No problem Dermot. Just on the date input, were you trying to input/paste in dates in dd/mm/yyyy format, or a different format?
  5. Was trying dd/mm/yy and, unsurprisingly, it didn't like that. Tried dd/mm/yyyy, it accepted it but when I went to review (after entering the other invoice data) I was getting an error on page notice without a field highlighted, so resorted to dd mmm, yyyy seems to work.

    As an aside I was getting the date in dd/mm/yy from the accounts/imported transactions.

    I'll be entering more data shortly and will make sure I can reproduce.

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