Pete, I am still having problems reconciling the Visa bank account. Can you take me through the recommended steps for handling cc statements and subsequent payment.

Pete, I am still having problems reconciling the Visa bank account. Can you take me through the recommended steps for handling cc statements and subsequent payment.

1 answer

Peter Connor Staff January 30, 2016
Public

Hi T. Are to getting a particular error and then I can be more specific in my help.

#answer-2572
  1. theresefi January 30, 2016
    No, I am just confused as to what are the steps involved in processing a cc payment. I am using Money Out, Add Bill/Expense, Credit Card Payment. This generates a bank transfer from Current A/C to Visa account. When i go to reconcile Money In items in the visa account it doesn't give me the option to raise a Bill. It is asking me to raise an invoice. T
  2. theresefi January 30, 2016
    I have tried raising a bill and paying it. The problem is with that there is that there is no transfer into the VISA account. If I do a manual bank transfer it results in a duplicate debit transaction in my current account.
  3. Peter Connor January 30, 2016
    Hi Therese,
    Ok I'm a little confused so bare with me.
    I am using Money Out, Add Bill/Expense, Credit Card Payment. This generates a bank transfer from Current A/C to Visa account.
    That's correct your just making a transfer from one account to another - you're actually not paying bill. So all is good there.
    When i go to reconcile Money In items in the visa account it doesn't give me the option to raise a Bill. It is asking me to raise an invoice.
    So anything in Money IN is an incoming payment - so that's correct too.
    When i go to reconcile Money In items in the visa account it doesn't give me the option to raise a Bill.
    Just make sure you're statement in excel doesn't have a minus figure beside the number. Sometimes the bank export does this. Therefore Bullet thinks it's something else.
    Can I just ask why you're reconciling "Money In Things", in a VISA statement. Money usually travels out of a Credit Card not in. Again just make sure there isn't a minus - beside the figures which would tell Bullet at it's the reverse of what I should be.
    If I do a manual bank transfer it results in a duplicate debit transaction in my current account.
    You shouldn't need to do any manual transfers for Credit Card items.
    Let me know if that helps
    Pete
  4. theresefi January 30, 2016
    Ok, I'll look at that in more detail later today.
  5. theresefi January 30, 2016
    Thanks T
  6. Peter Connor January 30, 2016
    Cool - It sounds like the minus is the issue. If there was a bug in the rec we'd hear about it from tones of people. Bank exports can do that.
    Tks Pete

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