Quick question. A bill is incorrectly marked as paid in June when it was not paid at all and only picked up now in Aug. That Vat period is now closed off so we cannot delete the payment. What do I do? A credit note won’t work as the only option is to refund or allocate to a new bill. If I create a duplicate new bill it will artificially inflate expenses by marking the same invoice paid twice?
Quick question. A bill is incorrectly marked as paid in June when it was not paid at all and only picked up now in Aug. That Vat period is now closed off so we cannot delete the payment. What do I do? A credit note won’t work as the only option is to refund or allocate to a new bill. If I create a duplicate new bill it will artificially inflate expenses by marking the same invoice paid twice?
None of those items can be done with Bullets workflows, you'll need to use the journal entry system and she'll need to manually submit the amended vat return.
But they might have a trick to help you.