Hey guys, I did bank reconciliation just now for March and noticed that all of my previous bank transfers going all the way back to when I began using Bullet are now available to reconcile – even though they have already been reconciled! Could you look into this for me please?

Hey guys, I did bank reconciliation just now for March and noticed that all of my previous bank transfers going all the way back to when I began using Bullet are now available to reconcile – even though they have already been reconciled! Could you look into this for me please?

1 answer

Peter Connor Staff May 8, 2016
Public

Hi. Are they bank transfers?

#answer-3295
  1. accountsfinnr May 8, 2016
    Hi Peter, Yes. They're all payments made into my revenue account or a loan account that I have. Let me run in some statements from early this month and see if the revenue account is seeing the same problem.
  2. Peter Connor May 8, 2016
    So we fixed a bug in our system. You previously weren't able to reconcile bank transfers so we hid them.
    You can just reconcile them as normal.
  3. accountsfinnr May 8, 2016
    I'm not sure I'm with you. Previous to seeing this new behaviour I had to create a bank transfer to reconcile with what bullet was seeing on my bank statement. This resulted in a successful reconciliation. But now it seems these have all popped up again. Could it be that as they were previously hidden I now have two sets of each? Another way to think of it - by creating a transfer going from account A to account B did bullet automatically create a transfer from B to A but kept it hidden? This would explain what I see today. But if this is the case how do i get rid of them?
  4. Peter Connor May 8, 2016
    I'll get john to double check with the items first. I'll be back later.
  5. accountsfinnr May 8, 2016
    Great, thanks Peter. I had a look in the 'bullet transactions' and there's a lot of transfers in twice, mainly from pre-january of this year as far as I can see on a quick glance.
  6. Peter Connor May 8, 2016
    Hi there,
    When you record a bank transfer, there are 2 bank accounts involved: the one the money is leaving and the one the money is going too. This means that each of your bank accounts will have a line in their statements for this transfer. Previously, you could only reconcile the bank transfer against one account, but we have fixed that so you can now reconcile the transaction in both bank accounts against the same bank transfer recorded in bullet - this is why you're seeing all those entries now. You should be able to reconcile the new items showing against the bank transfers recorded in Bullet.
    John.
  7. accountsfinnr May 8, 2016
    Hi John,
    Thanks for that. However, my problem is that I now have doubles of all bank transfers - as I wasn't aware of this feature the only way that I could complete the reconciliation was to create a transfer for each account. I always thought this was an obvious missing feature. So, for each transfer on my bank statement I have two transfers, one of which is reconciled.
    How do I get rid of these duplicate entries - it's not possible to reconcile them.
    Thanks,
    Finn
  8. Peter Connor May 8, 2016
    Hi Finn,
    If they are duplicated bank transfers, you should delete the duplicates.
    John
  9. accountsfinnr May 8, 2016
    Hi John,
    I really wish you'd let people know about this hidden feature as it would have saved me time had I known as I wouldn't have created duplicates.
    Thanks,
    Finn
  10. Peter Connor May 8, 2016
    Hi Finn,
    We send an automated message to all users a month ago about the reconciliation changes.
    We generally avoid making changes that affect account this dramatically, but we felt it was an important missing feature so we decided that overall it was more beneficial to our customers.
    John.

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