When I run accouts receivable report it is excluding recent receipts and giving an inaccurate picture. I tried changing the dates but it will not take the change. An example is Blas Resturant where a account is clear in Chocolate Factory but accounts receivable report is showing them as owing €2000

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When I run accouts receivable report it is excluding recent receipts and giving an inaccurate picture. I tried changing the dates but it will not take the change. An example is Blas Resturant where a account is clear in Chocolate Factory but accounts receivable report is showing them as owing €2000

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Peter Connor ⋅ Staff October 18, 2015
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Hi John, 
Our management reports are pretty well tested. I’ll pass your query onto the accounts team to look at. They’ll come back with more clarity. 

Thanks Pete

#answer-2110
  1. Peter Connor October 18, 2015
    Hi John,
    The reason Blas Restaurant is showing in the Accounts Receivable report is because although the invoice is paid, the payment date was entered as 4th December 2015 - thus when you run the Aged Receivables report for any date earlier than that, Blas Restaurant will appear in the report. Either you need to change the payment date for that invoice or run the Aged Receivable reports with a date later than 4th December 2015.
    Hope that makes sense

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