Hi Guys, Having trouble uploading my p30 to Ros. I think its how im downloading the file but i cant work out where im going wrong. Ros keeps saying " The selected file is invalid. It must have file extension p12,bac". Can you please assist.

Hi Guys, Having trouble uploading my p30 to Ros. I think its how im downloading the file but i cant work out where im going wrong. Ros keeps saying ” The selected file is invalid. It must have file extension p12,bac”. Can you please assist.

  1. shadyandthelamp June 25, 2016
    Thanks Sarah

1 answer

Peter Connor Staff June 25, 2016
Public

Hi Sarah, your probably opening the downloaded file.
Just download a new file don’t open it and upload it.
Pete

#answer-3575
  1. shadyandthelamp June 25, 2016
    thanks Pete. I'll try that now.
  2. shadyandthelamp June 25, 2016
    Hi Pete, I'm afraid it didn't work. I saved the file instead of opening and when i try to upload it this script repeats "The selected file is invalid. It must have file extension p12,bac" ?
  3. Peter Connor June 25, 2016
    Cool. Can you attract the file to the conversation and we'll have a look. If there is an error on the extension then the extension is being changed. It's not an issue with the data.

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