Hi. Is there a problem with the app at the moment? I cant log in for either account that I use despite the password being correct. I even changed the password on my gmail login account and still the app wont let me in!

Hi. Is there a problem with the app at the moment? I cant log in for either account that I use despite the password being correct. I even changed the password on my gmail login account and still the app wont let me in!

1 answer

Peter Connor Staff May 8, 2016
Public

Hi, We’ve updated our security in accordance with Apple. Apple have identified a bug which they’re fixing, here is a work around for your receipts http://goo.gl/8bnfHR We’re currently working on a new version of our app to be released very soon. Sorry for the issues but it’s a bit out of our control. We’ll let you know when the new app is released. Thanks Pete

#answer-3289
  1. philipjjbra May 8, 2016
    OK - any idea when the new release will happen? I have a full month of receipts for the 2 businesses to enter :(
  2. Peter Connor May 8, 2016
    So if you just download dropbox on your phone or google drive and follow the instructions in the link you'll be able to add your receipts. Takes about the same amount of time.
    I can't give an exact date yet but next month or two. Sorry about that, Apple don't look like they're going to fix anything soon :(
    Pete

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