i’m trying to file a P30 return, however the file i upload is returning a zero value and won’t file correctly…..

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i’m trying to file a P30 return, however the file i upload is returning a zero value and won’t file correctly…..

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Peter Connor ⋅ Staff August 14, 2016
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Did you open the file?

#answer-3837
  1. Peter Connor August 14, 2016
    The return when you downloaded it.
  2. robbiefrank2 August 14, 2016
    it won't open, my computer gives an error stating the file cannot be opened as there is available data to view
  3. robbiefrank2 August 14, 2016
    no available data to view
  4. Peter Connor August 14, 2016
    Sure. So when you open it you convert the file and then ROS won't read it.
    So download a fresh copy of the file and simply upload it straight into ROS.
    It will work fine then. Let me know.
  5. robbiefrank2 August 14, 2016
    i've done it three times now each file appears to be corrupt
  6. Peter Connor August 14, 2016
    Cool. But are you opening the file before uploading it.
  7. robbiefrank2 August 14, 2016
    no, never had to open the file before uploading in the past, regardless, the file won't open anyway
  8. Peter Connor August 14, 2016
    Sorry. No you don't open the file, your right.
    I'm asking if you opened the file. Or did you just download it and upload it to ROS?
  9. robbiefrank2 August 14, 2016
    i just download it and upload to dos as i usually do but no luck
  10. robbiefrank2 August 14, 2016
    i can file my return manually, however just to be sure, on the dos website, the fields are as follows;
  11. robbiefrank2 August 14, 2016
    PAYE, PRSI, USC, LPT however there is a further breakdown in the tax due from your website interns of prsi, employer and employee, am i right in thinking i just add these to give a total in order to provide an accurate return.
  12. Peter Connor August 14, 2016
    Best we check the file first. Can you upload it here please.
  13. Peter Connor August 14, 2016
    Cool. Well check that out. It will be Monday before the payroll team are back to you. I'll keep an eye on the call.
    Thanks. Pete.
  14. Peter Connor August 14, 2016
    Hi Robbie,
    I've passed this over to payroll.

    Pete
  15. Peter Connor August 14, 2016
    Hi Robbie,
    There is a negative amount in the P30 for PAYE (meaning a refund is due based on gaps in wages or changes in tax details). ROS will not allow a file upload where there is a negative amount. P30 must be entered directly in ROS when there is a negative PRSI, PAYE or USC total. If you go to the taxes screen, click on the P30 in question, it will show you the figures for PAYE, PRSI and USC. You need to enter these details manually into ROS.
    John.

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